Scaling Secure AI Across 40+ Government Agencies
Client: Comtrac
The Challenge
Comtrac had developed an AI-powered compliance platform with strong product-market fit in the government sector. However, scaling the platform across 40+ government agencies presented significant challenges around security certification, deployment governance, and maintaining consistent service quality at scale.
Each agency had unique compliance requirements and risk appetites, requiring a flexible yet robust approach to security assessment and deployment. Comtrac needed a partner who understood both the technology and the government landscape to help them scale with confidence.
Our Approach
BAI Projects provided a comprehensive engagement spanning IRAP assessment, cloud architecture review, and delivery governance. We conducted a thorough security assessment of the platform against the ISM at the PROTECTED level, identifying gaps and working with the Comtrac team to remediate them.
We established a scalable deployment governance framework that allowed Comtrac to onboard new agencies efficiently while maintaining security and compliance standards. This included standardised security documentation, agency-specific risk assessments, and a continuous compliance monitoring approach.
Outcomes
The platform achieved PROTECTED-level security certification, enabling deployment across all target government agencies. The governance framework reduced deployment time by 60% while maintaining rigorous security standards.
The partnership continues, with BAI Projects providing ongoing security assurance and governance support as Comtrac expands into new jurisdictions and agency types. The structured approach has become a model for other government technology vendors in the portfolio.
Key Metrics
40+
Government Agencies
Agencies using the platform
PROTECTED
Security Level
Classification achieved
60%
Deployment Time
Reduction in deployment time
“BAI Projects understood our unique position as a government technology vendor. Their governance-led approach gave our agency clients the confidence to adopt our platform at scale.”
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